Right person at the right time.
(A great partnership - with a great job applicant).
Hi Roslyn: As you know, I first met you at one of your professional development seminars. I was very uneducated when it came to the Capability Leadership Framework (CLF). After learning about the CLF and the valuable interview preparation guidance using the 'STAR' and 'CAR' analysis in your session, I realised that this would become the foundation stone for my career progression. I contacted you shortly after for some resume writing, job application and interview coaching. This became one of the best learning experiences of my life.
I am amazed at your ability to quickly get a grasp of who I am and then so creatively present me accurately in words. You are the real deal Roslyn, with a wealth of knowledge, skills and talents, you were genuinely interested in my wellbeing, and I felt as comfortable talking with you as I do with my Mother. (I get on really well with my Mother). You were truly the right person at the right time Roslyn. I have no doubt that you played a major part in my new job role. Thank you for the wonderful learning experience we had. (Andrew W., 16 Sept., 2012).
The following information will probably be of most value to people who are either
1) thinking of applying for a role in the public sector and new to this type of recruitment process; or
2) currently working in government but could still use a bit of help in the areas noted under.
Note: Andrew has given permission to share his story expanding on his comments. When I received Andrew's email some months ago, I felt quite privileged that he had taken the time to reflect on his learning experience in this way.
I first met Andrew as outlined above. Having ventured into the Queensland public sector after many years in private industry, he simply did not fully appreciate what was involved in navigating the public sector recruitment maze.
Andrew had some great life skills and experiences, which included technical, trade and industry qualifications. On a short term temporary contract, Andrew set his sights on securing a permanent position. He knew the result he wanted to achieve and went after it.
So, having identified the gap between where he was and where he needed to be, Andrew was very motivated to take action to equip himself with the right tools and information. Working together, he quickly got up to speed.
The challenge was in learning how to take what he had to offer - and to structure his application and interview responses - taking into account 1) the Capability and Leadership Framework, commonly referred to as the CLF framework and 2) applying the STAR/CAR frameworks to his selection criteria application and interview processes.
In our subsequent sessions we worked on showcasing Andrew's 'toolkit' of knowledge, skills and experiences. In developing his resume, selection criteria responses and interview preparation, we parceled up some great experience and stories in a more structured, polished and succinct delivery package. We scaled up Andrew's interview performance coaching with STAR based questions aligned with the role description he was applying for.
Andrew realised his goal shortly after when he successfully achieved permanent appointment status.
(Refer here for some more information re the CLF - STAR - CAR).